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- Regina G.Reno, NV37234Feb 9, 2021
Neptune society has been very accommodating and helpful working thru the passing of our mom and COVID situation
Definitely recommend using themHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer S.
Feb 11, 2021
Regina, please accept our condolences on the passing of your mother. We really appreciate your feedback. Thank you for sharing your experience online. We are honored to hear that you were satisfied with our accommodating and helpful services and that we were able to help you during this difficult time.
- sandra s.Danville, CA0959Jun 10, 2021
A special thank you to Katrina in helping my sister Susan and I with handling of our dear brother Frank. He had nothing planned and as we have our prepaid arrangements for ourselves with Neptune Society, we called and made the arrangements for him. We made the call in Carson City, where he passed, then we went back home to California where we live and Katrina was very helpful. We will never forget her kindness.
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Customer S.
Aug 18, 2021
sandra, from the bottom of our hearts, we want to thank you for your time and your feedback. We really appreciate you sharing your experience online. Please know that it is our honor to hear that you were satisfied with our services. Take care and again, thank you for your kind words.
- Rob M.Northwest Reno, Reno, NV016Jul 23, 2020Updated review
I had an experience that I wrote about. I was very pleased to get a call back from Corey Lee from Neptune Society. We spoke about my experience and informed me all was handled. I was very pleased with his attitude in following up on this. Thank you for promptly handling this situation. I am still looking, and may even consider this place again, it's Still at the top of my list.
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Customer S.
Jul 23, 2020
Rob, Neptune Society always works to provide the highest quality of service, and we deeply apologize for any dissatisfaction you experienced during your original appointment. We are very sorry that this happened. On behalf of Corey and Neptune Society, we want to thank you very much for your time and for allowing us an opportunity to chat with you over what took place and our next steps to assure safety during this COVID Pandemic. It is our honor that you are giving us another opportunity and we look forward to our future conversations. Again, thank you for bringing this matter to our attention as we listen to all criticism and take steps to ensure this doesn't happen again. Take care.
Jul 14, 2020Previous reviewI actually had an appointment this morning with Jacqueline. Very nice lady. No Covid 19 precautions At All. She Actually said didn't have to follow, her words" it's All a Hoax", she actually was telling me about her neighbor is a nurse at a prison and told her that Every prisoner that comes in is listed as positive for Covid 19, even if their Not, and they get paid by renown for saying that. There services might be great, But I will Never deal with a person like that. Makes you feel like they are slow, and trying to build up dead bodies. Precautions are Necessary, and for this place to Not care, is Disgusting.