The View

This was my first review from when I stayed at the View in 2016. I was treated horribly by Gio and lady working there in the office at the time Brittany.

I have nothing but great things to say about this BEAUTIFUL property & ESPECIALLY* the people who work here. Jaymee and Michelle are SO SWEET and THOUGHTFUL. They always go ABOVE and BEYOND for everyone- which you don't experience often. As soon as you walk into the office, they give you that good ole nice warm whole hearted welcome. Even the maintenance workers are absolutely AMAZING! They do an outstanding job with the property upkeep and are always very helpful as well. If I could give this place more than 5 stars I would.

Parking-awful, neighbors-rude, managers will take every penny from you they can. take all the pictures you can and cover yourself because these people are crooks and they're nice up until the last second when you can't do anything about it. Extra emphasis on taking pics of your apartment to protect yourself from spontaneous 800$ charges you don't deserve. I hated this place

So, I have been staying at The View for about, 3-4 months, and I have to say for what it's worth and location, this is by far one of the best apartments I have ever seen. I read some of the bad reviews and I have to disagree with almost every single one. Sure there is a couple hiccups here and there but overall, their leasing contract is great, maintenance is fantastic, the staff is excellent, and might I add the person who replies to the bad reviews (makes me laugh on every comment they leave). It is a welcoming environment. The only downside is that the front gate seems to be broken often leaving the gate open. I guess The View loves being overly welcoming.

Pros: Large tub, spacious, quiet, close to UNR/shopping centers/freeway, pet friendly, water and sewer isn't too pricey.

Cons: No natural light, expensive, corporate-run, BS charges at move out, parking sucks, electricity is expensive.

I moved to Reno from the Bay Area and was so happy to find this place! I wasn't able to come to see the apartment in person so Brittany and Jaymee FaceTimed with me just so I could see it!

Ever since I've moved in, there has been great communication from the staff - emails with updates and letters at your door, they are always helpful when you go into the office and the maintenance crew is awesome! They just made the pools year round (yeah!) and having free popcorn, water, and coffee in the clubhouse is great! Yes, there isn't enough guest parking, but there are spaces out front and along the street.

I have a 2 bed/2 bath and there is so much space, I love it! I'm on the second floor and my view is out towards the city; it's so pretty at night and I can see the fireworks! It's great having a washer and dryer in your unit and having all the other amenities is a huge plus (granite countertops, hardwood floors in the kitchen and bathrooms, microwave, dishwasher, lots of cupboard space, AC, lots of lights). There are playgrounds for the kids, lots of dogs around and overall, happy people.

It's a great community to live in and if you can find an apartment here, you should take it!

Former tenant. (I have not been paid to write this or even asked to. If you jump over to my review of CarZone, then you will made well aware of my disgust with fake paid reviews.)

It should be acknowledged that The View has a new manager. I actually went in today to speak with the new (and much friendlier) office staff who delightfully assisted me with a personal matter. Not only did they kindly help me without rushing or giving dirty looks, they treated me no less than a future resident. The fact that they did this, is a significant indicator and reflection of the type of people you are dealing with. This type of staff is rare. Kindness in leasing offices is RARE. I would not mind being a tenant of such awesome and genuinely nice women!

Due to such an unexpectedly good treatment, I felt the need to come and write about my old residence since I remembered that I have yet to do one.

I loved everything about The View when I lived there except for the old office staff. Good for you future tenants -- you don't have to worry about that!

Apartment unit:
*Three words: clean, upgraded and roomy.
* full-size washer and dryer
*stainless steel refrigerator
*four burner stove
*double sink
*espresso finish cabinets
*microwave
*beautiful bathroom
*balcony
There is so much room and it felt GREAT to live in a modern apartment complex.

Parking lot:
Like any other apartment complex, parking can be a problem some times when people fail to park in their designated area; but it's nothing to complain about. This is multi-residential living, not single family housing living -- its to be expected.

Swimming pool:
My kids loved it. It's big enough for those who live there and is always clean.

Gym:
When I was there, there weren't any free weights or much at all but tread mills as well as a couple of other machines. Nonetheless, it worked for what I needed.

Location:
Located right off of Highway 395. Very close to many restaurants, banks, gyms, gas stations, schools, Winco and Ross. The instant access to all of these is a big time saver and gas saver!

The View is great for families (nearby schools and family restaurants, short drives to grocery store , retail store and banks) and it's also great for single people (close proximity to downtown, hair salons, nail salons, bars, etc). Whoever you are, whatever you need, The View WILL satisfy, guarantee.

I have been living at The View since October of 2014; the apartment complex is clean, the staff (Gio, Jaymee and Brittany) have been fantastic--I will touch on that in a bit--and the property maintenance workers are courteous and they have satisfied my maintenance issues quickly. The general environment is quiet, there is a healthy amount of parking, and short of inconsiderate tenants who do not pick up after their dogs, the grounds are pleasant to look at and have a nice, comfortable atmosphere.

In regards to the staff:

When I first moved in I had a very quiet experience; however, after 6 months into my lease, new tenants moved in over me--they smashed around upstairs, banged around until two or three in the morning, and even resorted to screaming matches at two in the morning prompting a swift bang on their door to keep them quiet. After a couple of attempts to engage with the neighbors to come to a compromise, it was clear my neighbors had no desires to be neighborly. At this time I worked graveyard at my job and decided to shrug it off: I would wear headphones through most of the day, and I slept with ear plugs.

Once my wife returned from college to stay with me permanently, it became clear they had increased their discourteous behavior; my wife was woken up night after night because of a loud television, running appliances after 9 PM, and general thumping and stomping around. I then started to file complaints with the front office.

Jaymee was extremely hard-working and sacrificial in her efforts to confirm noise complaints: she came to my home nearly a dozen times, often after 11 PM and even sick a couple times. She was always extremely apologetic and worked hard to cross every "t" and dot every "i" to effectively deal with the situation because it was becoming stressful and unappetizing to live in the noisy conditions.

Brittany became involved after the noise complaints were confirmed and she attempted to make contact with the owners who were obstinate and eventually laid down the law with the obnoxious, petulant upstairs tenants. Unfortunately, they were unwilling to acquiesce and this gave Brittany few options.

Enter Gio: with Jaymee's dedicated labor laying the groundwork, Brittany and Gio came to me with a proposal on how to solve the conflict. I won't go into detail, but they bent over backwards to take good care of me. I knew they enjoyed me as a tenant--I pay rent on time, I am friendly etc.--but it was extremely encouraging and vindicating for me to see I was a valued tenant and they didn't want to lose me.

The living conditions here at The View are stellar and well worth the money; the staff is extremely helpful and very friendly and if you take a little time out of your day to laugh and joke with them, rest assured, they will take very good care of you.

Honestly this was a really nice place to live. The staff was nice and maintenance was really great as well. I really had no complaints the whole time we lived there. However be prepared to pay up when it comes to moving out. You will get little to no deposit back. When they did our inspection the guy says they pretty much repaint every single apartment no matter how good it looks. That was about $250. They also like to put in new carpet too. They hit us with a bunch of cleaning fees and in the end it was about $700 in charges. It was as if we completely destroyed the place! We left that apartment in near perfect condition. I really regret spending so much time taking care of our place, if I had just known it was for nothing. Like I said no real complaints living there i just feel they are ridiculous upon moving out.

This is a great apartment complex and close to everything that Reno has to offer. Its very close to UNR and downtown and Winco shopping center. I lived here on a month to month base waiting for my house to be finished. I really enjoyed the time I was there, which was about three months. My apartment was awesome and for a one bedroom it was very spacious! Security was good with the locked entrance gate. Although I lived here in the winter months the pool is a very nice area. The grounds are kept clean and nice.
The staff in the office is wonderful and Gio is the BEST of the BEST to work with :)
I would highly recommend this apartment complex!